Delivery Information

Last updated: 10 October 2026

Where we deliver

We offer free delivery within the United Kingdom. International delivery is available for phone cases and tablet covers at £8 per order. We do not currently deliver to the USA. All charges are shown before you place your order.

Tables and other product types are currently available for UK delivery only. An international basket containing a UK-only item cannot be shipped. Remove the UK-only item or use a UK delivery address.

Destination availability

We do not deliver to the USA. Delivery is also unavailable to Afghanistan, Haiti, Iran, Somalia, Sudan, Syria and Yemen while Royal Mail services are suspended. This service check was made on 10 October 2026.

Carrier coverage can vary within a country. Current restrictions affect Gaza, Khan Yunis and the West Bank; parts of eastern DR Congo; and unavailable postal areas in Ukraine, including Crimea and Sevastopol. Service disruption can also cause substantial delays elsewhere. Contact us before ordering if your address may be affected.

Our delivery-country selector is limited to destinations mapped to Royal Mail’s tracked service, excluding the USA and current nationwide suspensions. For Ukraine, DR Congo, Lebanon and Bonaire/Saint Eustatius/Saba, please contact us with your complete delivery address before ordering. These destinations require a current carrier check for that address before checkout can offer delivery. Approval applies only to the checked address and expires after seven days; it does not guarantee delivery time.

We recheck carrier availability before dispatch. If a service changes after you order and we cannot deliver, we will contact you before accepting the order and refund money already paid if it cannot proceed.

Dispatch and delivery times

We dispatch orders within one working day, excluding weekends and bank holidays. Dispatch is when we send your parcel; it is separate from the time the carrier takes to deliver it.

UK phone case, tablet cover and other suitable accessory orders are sent using Royal Mail Tracked 48. Royal Mail aims to deliver within 2–3 working days after dispatch. This is a delivery aim, not a guaranteed 48-hour service. Please allow for our dispatch time as well as the carrier delivery time.

International phone case and tablet cover orders are sent by Royal Mail International Tracked. Delivery aims after dispatch are 3–5 working days to Europe and 5–7 working days to worldwide destinations. These are estimates, not guarantees; customs processing and service disruption can cause delays. Our one-working-day dispatch period is additional.

Phone case and tablet cover orders to Jersey, Guernsey and the Isle of Man are charged £8 per order and use Royal Mail Tracked 48. These destinations are outside our free United Kingdom delivery area. The standard UK delivery aim may not apply to these postcodes; please allow longer transit times.

Tables are supplied flat-packed for assembly and sent within the UK using Evri Standard. Delivery normally takes 2–3 working days after ParcelShop drop-off, or 3–5 working days after courier collection, in addition to our one-working-day dispatch time. These are delivery estimates, not guaranteed dates; some destinations or service disruptions may take longer. Tables are not shipped overseas.

We will tell you if an item cannot be delivered within the timescale agreed when you order. Unless we agree a different period with you, goods will be delivered within 30 days of your order. This does not remove your rights if delivery is late.

Your delivery address

Please check your address before ordering and contact us promptly if it needs changing. If the parcel has already been dispatched, we may be unable to change the address. We remain responsible for delivery until you, or a person you nominate, receives the goods, subject to applicable law.

International orders

For international orders, you are responsible for any applicable import taxes, customs duties and carrier clearance fees charged in the destination country. These charges are separate from our product prices and the £8 delivery charge and are not collected by us at checkout. Amounts vary by destination and local rules; please check with your customs authority before ordering.

Any destination restrictions or additional charges must be explained before you order. Mandatory consumer protections in your country remain unaffected.

Missing or damaged deliveries

If a parcel does not arrive, arrives damaged or contains the wrong item, contact us with your order number and details. Photographs can help us investigate damage, but do not replace your statutory rights. We will investigate and arrange the appropriate remedy.

Contact

Email: fonezillastore@gmail.com

MaxPro Cases Ltd trading as FoneZilla, Unit 1, 300 Swanston Street, Lairds Business Complex, Glasgow, G41 4HW, United Kingdom.