Terms and Conditions
Last updated: 10 October 2026
Who we are
Fonezilla is operated by MaxPro Cases Ltd trading as FoneZilla. Business address: Unit 1, 300 Swanston Street, Lairds Business Complex, Glasgow, G41 4HW, United Kingdom.
Email: fonezillastore@gmail.com. MaxPro Cases Ltd is not VAT registered.
MaxPro Cases Ltd is registered in Scotland, company number SC689363. Registered office: 0/2 18 Plantation Park Gardens, Glasgow, Scotland, G51 1NW.
Products and compatibility
Check the compatible model names and model numbers before ordering. Similar device names do not mean identical dimensions or fit. Our Find Your Device tool and product compatibility panel help you choose; contact us if you are unsure.
Product photographs illustrate the goods; screen settings can affect how colours appear. This does not reduce your right to receive goods that match their description. Device brand names describe compatibility and do not imply that Fonezilla is affiliated with the manufacturer.
Prices and payment
Prices are in pounds sterling. MaxPro Cases Ltd is not VAT registered and does not charge UK VAT. Product prices and delivery charges are shown before you confirm your order. For international orders, the recipient pays any applicable import taxes, customs duties and carrier clearance fees charged in the destination country. These charges are separate from our product prices and the £8 delivery charge and are not collected by us at checkout. Amounts depend on the destination and local rules; please check with your customs authority before ordering.
Available payment methods are displayed at checkout and are processed through Stripe or PayPal, as applicable to the method you select. Customers pay during checkout.
Placing an order
You can review and correct your basket and delivery details before placing an order. An automated receipt acknowledges that we received the order; it is not acceptance. We accept your order when we send a dispatch confirmation.
If stock is unavailable, delivery cannot be arranged or we identify an error, we will contact you before accepting the order. We will explain any proposed correction and refund money already paid if the order does not proceed. We will not substitute goods without agreement.
Delivery
We dispatch orders within one working day, excluding weekends and bank holidays. Suitable UK accessory orders are sent by Royal Mail Tracked 48, with a delivery aim of 2–3 working days after dispatch. Tables are sent within the UK using Evri Standard, with delivery estimates of 2–3 working days after ParcelShop drop-off or 3–5 working days after courier collection, in addition to our dispatch time. Delivery estimates are not guaranteed.
UK delivery is free. International delivery is £8 per order for phone cases and tablet covers. We do not currently deliver to the USA. Tables and other items are currently UK-only. Delivery estimates and any destination limitations must be agreed before purchase. Some destinations require an address-specific carrier check before checkout can offer delivery; see our Delivery Policy. Unless otherwise agreed, goods will be delivered within 30 days.
Jersey, Guernsey and Isle of Man orders use Royal Mail Tracked 48 at the £8 non-UK delivery rate; longer transit times can apply. Other eligible international orders use Royal Mail International Tracked, with delivery aims of 3–5 working days to Europe and 5–7 working days worldwide after dispatch. These aims are not guaranteed; customs and service disruption can add time.
Cancellation, returns and faulty goods
Online consumer orders generally have a 14-day cancellation period after delivery, followed by 14 days to return goods after cancellation. See our Refund and Returns Policy for the process, refunds and faulty-goods rights. This does not restrict other statutory rights.
Your account and personal information
Keep your login details secure and contact us if you suspect unauthorised use. Our Privacy Policy explains how we use personal information. You can shop as a guest where checkout permits.
Responsibility and complaints
We are responsible for losses that applicable law makes our responsibility. Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded. Your statutory consumer rights remain unaffected.
Contact us with your order number and concern so we can investigate. Any mandatory protections and rights to bring proceedings in your home jurisdiction remain unaffected.